Changelog
Follow up on the latest improvements and updates.
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[Analytics]
Email Delivery Details
Get full visibility into your email operations. You can now dive deep into the performance of your automated flows and campaigns.
Granular Delivery Tracking:
Check the exact status of your sent emails to ensure your messages are successfully reaching your customers' inboxes.Data-Driven Optimization:
Review detailed delivery logs to easily troubleshoot bounces, track engagement, and refine your email marketing strategy.🎨
[Popups] Custom Discount Prefixes
Make your coupon codes more recognizable and aligned with your brand identity.
Personalized Coupon Codes:
You can now set a custom prefix for discount codes automatically generated through your popups (e.g., WELCOME10-XXXX or SUMMER-XXXX).Effortless Tracking & Branding:
Customized prefixes not only look more professional to shoppers at checkout but also make it incredibly easy for you to track which specific popup campaign drove the sale in your store analytics.🚀
[New "Advanced Automation Flows]
Make your marketing smarter! You can now build custom automation paths with advanced logic and branching to perfectly fit your unique business needs.
Visual Flow Builder:
Easily create multi-branch conditional splits. Automatically segment and route users into different marketing tracks based on dimensions like "Subscription Source (e.g., SendWILL Popup)" or whether a "Discount Code" exists.Ready-to-Use Marketing Templates:
Kickstart your campaigns with one click using our high-converting, pre-built templates:
- Welcome Series: Make a great first impression and introduce your brand to new subscribers immediately.
- Discount Expiry Reminder: Create urgency by reminding customers to use their coupons before they expire.
- Abandoned Cart / Checkout Recovery: Re-engage high-intent shoppers who left before completing their purchase.
- Order Confirmation: Automatically send purchase receipts and build long-term trust.
- Back in Stock Alert: Keep customers hooked by notifying them when their favorite items are back in inventory.
Granular Behavioral Filtering:
Utilize the new Trigger Filters and Contact Filters to precisely control your automation rules, ensuring you target the right audience at the perfect time.
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[Customer Experience Optimizations]
Smart Popup Control: Added the ability to automatically stop displaying popups when a discount code or coupon expires. This prevents misleading your store visitors and protects your brand's credibility.
🛠️
[Bug Fixes & UI/UX Improvements]
System Stability & Experience: Resolved several known bugs and polished back-end interactions to deliver a smoother, more seamless workflow for managing your flows.
Stop losing revenue to "Out of Stock" labels. We are thrilled to announce the launch of Back in Stock Automation, a powerful tool designed to capture high-intent customers and automatically recover sales the moment you restock.
🌟 Key Features
- AI-Driven Smart Notifications:Our proprietary Phased Dispatch logic ensures your alerts land in the Primary Inbox, not the spam folder.
- Seamless Theme Integration:A native "Notify Me" button that integrates perfectly with your store's design without touching a single line of code.
- 3-Step Recovery Sequence:Boost conversions with a multi-email workflow—remind them once, twice, or three times to ensure they don't miss out again.
🛠️ Mandatory Setup (The "Must-Dos")
To start recovering sales, please ensure you complete these two essential steps:
- Install the Extension:Install the standaloneSendWILL Back in Stock app
- Activate Theme Block:* Navigate to the Theme Editor within the Back in Stock app.
- Enable the App Block in your theme settings.
- Once enabled, the status will update to "Connected."
- Make sure the "Notify Me" button is toggled ON.
📩 Advanced Sending Logic: Meet "Smart Phased Dispatch"
We don't just "blast" your list. To protect your sender reputation and maximize open rates, Sendwill uses AI-optimized batching:
- Primary Inbox Protection:Sending thousands of emails at the exact same second often triggers spam filters. Our system dynamically batches notifications over an optimized 24-hour window.
- Priority Reach:The first wave of interested customers is typically reached within the first 24 hours of restocking.
- The Sequence:* Email #1: ON by default (triggers automatically upon restocking).Emails #2 & #3: Manual toggle (OFF by default). These follow-ups are calculated based on when the first email was delivered to keep the conversation natural.
💡 Support Tip: "Why wasn't my email sent immediately?"
If you or your customers notice a slight delay after a restock, don't worry—that’s the
AI Smart Notification
at work! By phasing the dispatch, we ensure your store's emails aren't flagged as bulk spam, giving every subscriber the best chance of seeing your update and completing their purchase.Ready to start recovering revenue?
Go to Automations > Back in Stock in your Sendwill dashboard to activate your first workflow!
new
improved
fixed
SendWILL Email Pop up Feature Update
We’re excited to introduce several new features and improvements in this release to help you improve post-purchase engagement and campaign flexibility.
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What’s New
Thank You Order Automation
- New automated flow triggered after customers place an order.
- Automatically syncs product shipping status for each order, perfect for post-purchase follow-ups, upsell messages, and brand engagement.
Popup – Combo Coupon Support
- Popup campaigns now support combined Shopify discount codes.
- Enables more flexible promotion strategies and stacked discounts.
Popup – Shopify Discount Tag Display
- Added Shopify discount tag labels in customer details.
- Makes discount information clearer and improves user experience.
Personal Template Creation
- You can now create and save your own email templates.
- Speeds up campaign creation and ensures consistent branding.
Domain Settings UX Improvement
- Optimized the domain configuration flow.
- Easier setup and smoother interaction experience.
Bug Fixes & Improvements
- Fixed known issues.
- Improved overall performance and UI interactions for better stability.